Sales Expert 646-204 （认证）

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1. Which Cisco program fairly and equitably rewards partners that actively identify, develop, and win new business opportunities in targeted market segments?
A. Value Incentive Program
) Y' c7 D( W' `6 aB. Solution Incentive Program
& K' C$ M8 e- y) S9 E0 }8 xC. Opportunity Incentive Program
. E; b  A9 o( Z1 ]/ vD. Foundation Advantage
4 l( o2 d* P+ {; b& c. fE. Opportunity Incentive Program
Answer: C

" y( f6 n" l( x2. What feature does the Partner E-Learning Connection provide?
A. Full versions of all Cisco technical-level classes
B. Live instructor-led, web-based classes
C. Flexible, web-based knowledge and learning
D. Hosted website that partners use to deliver e-learning to customers
6 G% L0 W1 v& K, G$ o( _E. Lists of training-partner class offerings
Answer: C
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4 {! J  N  |+ Y  b3 W: G3. Which two of the following are benefits of engaging Cisco field resources? (Choose two.)
A. Maximize the number and value of customer sales engagements
1 d( m! B) |! FB. Access free implementation and support services
C. Eliminate sales and marketing expense
. k6 L9 l* |; |' I$ nD. Increase revenue and improve margin
: p3 j+ l8 _9 R8 N8 SE. Access free hardware and software for resale
& Z) e( _( i" g! H2 AAnswer: AD

4. What is a wide-area network (WAN)?
A. a network that connects client devices wirelessly using radio waves
B. a network that crosses metropolitan, regional, or national boundaries
C. a network that is restricted to a single building, a group of buildings, or even a single room
D. a network that encompasses an entire city or metropolitan area and connects multiple local-area networks (LANs)
Answer: B

5. In which area of the campus local-area network (LAN) are the user computers attached to the network?
( }3 K6 A# h0 P% sA. core
B. access
$ u2 p$ s: J/ u' ZC. distribution
+ g% A2 `# u2 [- }- cD. aggregation
8 h8 T' y5 u  gAnswer: B

6. Which Cisco software provides intelligence to the network?
A. Cisco IOS
1 L) `- |" u* s/ J& o, }2 D5 J- cB. CiscoWorks
C. Cisco ONS 15540
D. Cisco CallManager
3 s! e4 T, g$ j/ l9 i# I1 p9 nAnswer: A
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7. A software engineering firm wants to streamline call center operations to reduce customer wait times and improve employee productivity. Which Cisco solution best matches this business need?
$ N# L$ G4 Q) r( f1 gA. optical network
% w& v) m* Y4 `8 {$ k/ b/ S  [B. IP telephony
C. WLAN
9 ~* ]8 i9 R) T  S5 U9 X& g% S. YD. DSL
Answer: B

8. What are five layers in the OSI model? (Choose five.)
A. session
, V* o0 M% P: }' t$ j, P5 WB. physical
C. protocol
D. gateway
2 L0 C/ W1 L4 y0 u1 GE. data link
) u  w; Z/ c1 ?( z9 yF. transport
G. application
Answer: ABEFG

* b/ e8 _: y% g1 G: n8 q% o9. What is the key element in SMB solutions?
A. They provide the lowest possible cost.
6 }/ N6 T! j# @6 H. c# _B. They reduce the cost and complexity associated with multiple services in a single device.
8 J8 e1 Y* K- w, ]* j3 I3 {. O8 O. EC. They reduce complexity by eliminating features.
# i& ~2 V  y; r9 ~' D. TD. Consumer-level products are suitable for SMB needs.
E. Reliability is not important since replacement products are inexpensive.
# c1 B( V6 k3 }$ j  {2 ZAnswer: B

" [4 v6 r! F9 g7 Q10. What are two software-based attacks that disable individual workstations and typically spread from user to user by e-mail? (Choose two.)
+ ~. }* f, o/ t" M* yA. virus
B. worm
* ~8 Q! r3 A% \8 I# U! ~0 KC. Trojan
1 ~% H' |4 ^4 J$ _4 \5 S" b5 bD. executable
3 T8 g! P: V/ W' K2 _& h5 a1 A4 wAnswer: AB
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, e& ]6 k; F) i) R9 q' r  J4 j; m$ t11. SMARTnet and SMARTnet Onsite provide which two services? (Choose two.)
A. updates to all Cisco software
B. support for Cisco IOS software
C. registered access to Cisco.com
/ L# f7 X- ?4 d* ~% y5 U. c) RD. support for application software such as Cisco CallManager
Answer: BC

+ z) R# D* t& z12. Which program has been specifically designed for small-sized and medium-sized businesses and provides easy, cost-effective network support to help ensure reliable operations, contain costs, and protect their investments?
" s# a8 N4 Q+ z+ lA. Cisco Software Application Support Services
B. Cisco Focused Technical Support Services
C. Cisco Smart Foundation Service
* h5 D! h& T3 V0 dD. Cisco SP Base
E. Cisco SMARTnet Onsite
Answer: C

13. Which network security strategy element refers to implementing barriers that serve as both physical and virtual protections against possible threats?
: s  Q: R; M. w* i! l" g5 {* VA. test the system
7 y4 A- O9 z% s3 f5 ZB. secure the network
! I% v) S, W' ]: eC. monitor and respond
D. develop security policy
2 t8 d: S/ x" g# QAnswer: B